We are open everyday from 12pm - 9pm!

Unfortunately, due to the nature of the product we don't provide refunds or exhanges.

Email: chonkycollectibles@gmail.com

Phone Number: (647) 336-3921

Address: 438 Queen St W., Toronto, Ontario M5VV 2A8

Instagram: @chonky.collectibles

Discord: https://discord.gg/v8zfvKqCmM

Order Processing
All orders are processed within 1–3 business days (excluding weekends andholidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipping Locations
We currently ship to:
 Canada

Trade Your Cards for Cash or Store Credit!
Turn your trading cards into cash or store credit. Our buylist program makes it easy to sell or trade cards you no longer need.
We currently accept
 Pokémon
 Riftbound
If you're unsure whether we accept a card, feel free to contact us before sending it.

How It Works
1. Submit Your Cards (Online or In-Person)
Send us a list of the cards you'd like to sell or trade using our Buylist Submission Form.
Please include:
 Card name
 Set / edition
 Condition
 Quantity
 Photos (recommended for higher value cards)

2. Receive a Quote
Our team will review your submission and provide an offer within 1–3 business days.
Offers are based on:
 Market value
 Card condition
 Current demand
 Inventory levels

3. Ship Your Cards
If you accept the offer, we will provide instructions for shipping your cards to us.
Please package cards securely to prevent damage during transit.

4. Get Paid
Once we receive and verify your cards, you will receive payment via:
 Store credit (higher value option)
 E-transfer (Canada)
Payments are typically processed within 2–5 business days after inspection.

Card Condition Guidelines
Cards must be in reasonable condition to qualify for buylist offers.
General condition categories:
 Near Mint (NM): Minimal wear, very clean
 Lightly Played (LP): Minor edge wear
 Moderately Played (MP): Visible wear but still playable
 Heavily Played (HP): Significant wear
 Damaged: Creases, water damage, or tears
Cards may be re-graded upon arrival and offers may be adjusted if condition differs from the submission.

Shipping Guidelines
 Use sleeves and top loaders for valuable cards
 Use bubble mailers or boxes
 Avoid sending cards in plain envelopes
 Tracking is strongly recommended
We are not responsible for cards lost or damaged during shipping to us.

Offer Validity
Buylist quotes are typically valid for 5 days. Market prices may change after this period.

Estimated Buylist Rates
Our standard buylist rates are based on current market value:
 Cash payout: ~55-60% of market value
 Store credit: ~70–85% of market value
Rates may go up or down, based on condition, card popularity, card language, etc.

Questions?
If you have questions about trading cards, bulk submissions, or large collections, contact us:
Email: chonkycollectibles@gmail.com